Refund and Shipping Policy
Welcome to OdiaBazar.com
OdiaBazar.com believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on OdiaBazar.com?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. For outright cancellations by you: - If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped: - If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refund Policy:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
Return Policy:
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same We take utmost care in packaging and shipping the product but some items may be damaged during transit due to circumstances beyond our control. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9937066496 or email us at admin@OdiaBazar.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back. Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
- Any product that exhibits physical damage to the box or to the product;
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
- Any product without a valid, readable, Untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
- Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
Shipping Policy
Welcome to OdiaBazar.com
www.OdiaBazar.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Speedpost.
Who are our courier Partners?
We have tied up with industry's leading couriers companies like Fedex, Bluedart, DHL, India Post, DTDC for national and international shipping and delivery.
What are the delivery charges?
Delivery charges varies with each product and the zones. Currently delivery charges waived off for shipping above Rs.699 for Domestic orders and above Rs.100,000 for International orders.
How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are normally dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days in India from the date of despatched. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. Sometimes, delivery may take longer due to bad weather, flight delays or any other unforeseen circumstances.
Www.OdiaBazar.com is always committed to deliver your order with good quality packaging within given time frame. However unfortunately we will not be able to compensate for any mental agony caused due to delay in delivery. You can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time.
What if Non Receipt of Package Post Expected Delivery Date?
In the event of non-receipt of your product beyond expected delivery date, we request you to reach out to us mentioning your order id. We will follow up with our courier partners. This may take two to three weeks of time to settle your order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9937066496 or email us at admin@OdiaBazar.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
How many Delivery Attempts will be made?
Our courier partners will make a maximum of three attempts to deliver the shipment(s) of our customers. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s) at our discretion.
Why is the CoD facility not offered in some location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your PIN code on the product page to check if CoD is available in your location.
Does www.OdiaBazar.com deliver internationally?
Currently shipping is available to different locations of Australia, Canada, France, Germany, Hong Kong, Japan, Singapore, Sweden, Switzerland, United Kingdom, United States depending upon the PIN/ZIP coverage area of our courier partners. Do contact us in case you have a difficulty while placing your order. Each Countries have different shipping charges for first item and subsequent additional items. Please mail/call us in case you have any questions or difficulties while placing your orders. Shipping rates are calculated based on actual/volumetric weight, whichever is higher.